SHIPPING & DELIVERY INFO
All of our UK Mainland deliveries are shipped via DPD to ensure that you get your products quickly and can fully track your package from the moment it leaves our store right up to your door. DPD gives our customers the flexibility to rearrange deliveries or organise safe places for drop off.
For the best experience, we advise customers to include a valid mobile number to allow for better notifications from our delivery partners.
For UK Deliveries that fall outside of the mainland UK, we partner with DHL to provide the fastest and most reliable delivery of our products. We offer some of the fastest delivery times to these areas.
Orders shipped to destinations outside of the United Kingdom may be subject to import duties and taxes applied by the destination country. It is your responsibility to pay any such duties and taxes. Similarly, some countries prohibit the importation of E-Liquids. We advise all international customers to contact their local customs office for more information on any duties that may be due and to confirm the legal status of these products before placing an order. We will not accept any liability for delivery failures arising from the refusal to pay duties or for goods that may be seized due to their legal status in the destination country.
All international orders are shipped via DHL for some of the best delivery lead times – you can track your parcel from the time it is collected right up to the point it’s delivered to your door. We do not offer any alternatives for International Delivery and cannot make exceptions.
Due to the varying nature of pricing for International Orders, we cannot give firm prices here. We advise that you proceed to fill your cart with the products you would like to order and in the Cart, you’ll be able to see a calculated price for your shipping based on the items in your basket.